ROKHAR Privacy Policy

ROKHAR Master Supply and Sales Agreement

Effective Date: 2 March 2026
Company: Rokhar

1. Introduction

Rokhar respects your privacy and is committed to protecting personal information

collected through our website, email communications, and business interactions.

This Privacy Policy explains what information we collect, how we use it, and your

rights regarding that information.

2. Information We Collect

A. Information You Provide

Name
Company name
Email address
Phone number
Billing and shipping details
Inquiry details (wholesale, samples, distribution, etc.)

B. Automatically Collected Information

IP address
Browser type
Device information
Pages visited
Referral source

Collected through cookies and analytics tools.

3. How We Use Your Information

We use collected information to:

Respond to inquiries
Process orders and wholesale requests
Send quotes and commercial proposals
Improve website performance
Maintain internal records
Comply with legal and regulatory obligations

We do not sell personal information.

4. Sharing of Information

We may share information with:

Shipping and logistics providers
Payment processors
IT and hosting providers
Regulatory authorities when required

All third parties are required to handle information securely.

5. Data Storage & Security

We implement reasonable administrative and technical safeguards to protect personal information.

Website submissions may be stored via:

Email notification systems
Google Drive or connected form storage
Secure internal databases

However, no method of transmission over the internet is completely secure.

6. Cookies & Tracking

We use cookies to:

Improve website functionality
Analyze traffic patterns
Enhance user experience

Users may disable cookies in browser settings.

7. Data Retention

We retain personal data only as long as necessary for:

Business operations
Contractual obligations
Legal compliance

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your data
Correct inaccurate information
Request deletion
Object to certain processing

Requests may be submitted to: info@rokhar.com

9. International Users

If you access our website from outside our operating jurisdiction, your information may be transferred
and processed internationally.

10. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

Wholesale Agreement

This Wholesale Supply Agreement (“Agreement”) is entered into between:

Rokhar (“Supplier”) and [Buyer Name] (“Buyer”)

Effective Date: 2 March 2026

1. Scope

Supplier agrees to provide Himalayan rock salt products to Buyer for resale or distribution under
agreed commercial terms.

Products, specifications, packaging, and quantities will be defined in Proforma Invoice or
Purchase Order.

2. Orders

Orders must be submitted in writing.
Minimum Order Quantities (MOQs) apply.
Orders are subject to Supplier acceptance.
Changes or cancellations require written approval.

3. Pricing

Prices are stated in [Insert Currency].
Validity period for quotations: [Insert Days].
Prices exclude shipping, duties, taxes, and customs fees unless specified.

4. Payment Terms

Payment terms shall be:

Advance Payment
Letter of Credit
Net Terms (if approved)

Late payments may result in shipment suspension.

5. Delivery & Incoterms

Delivery terms shall follow agreed Incoterms (e.g., FOB Karachi, CIF, EXW).

Risk transfers according to the selected Incoterm.

Estimated delivery timelines are not guaranteed due to carrier or customs factors.

6. Product Specifications & Natural Variance

Buyer acknowledges:

Himalayan rock salt is a natural product.
Variations in color, size, and texture may occur.
Tolerances will be defined in product specifications.

7. Inspection & Claims

Buyer must inspect goods within:

5 business days of receipt.

Claims must include:

Photographic evidence
Batch reference
Description of defect

Failure to notify within timeframe constitutes acceptance.

8. Regulatory Compliance

Buyer is responsible for:

Compliance with local import regulations
Labeling requirements
Food safety standards in destination market

Supplier will provide available documentation (e.g., COA, MSDS, origin documentation) upon request.

9. Intellectual Property

Rokhar trademarks and branding remain property of Supplier.

Private label agreements require separate written authorization.

10. Limitation of Liability

Supplier liability is limited to:

Replacement of goods
Credit for defective products

Total liability shall not exceed the value of the shipment in question.

11. Force Majeure

Supplier shall not be liable for delays caused by:

Natural disasters
Government restrictions
Port congestion
Carrier disruptions
Acts beyond reasonable control

12. Termination

Either party may terminate this Agreement with written notice if:

Material breach occurs
Insolvency arises
Payment default persists

Outstanding payments remain due.

13. Governing Law

This Agreement shall be governed by the laws of Pennsylvania, United States of America.

Disputes shall be resolved through arbitration or competent courts within that jurisdiction.

Master Supply & Sales Agreement

(Wholesale, U.S. Import-Compliant, International Export, and Retail Terms Combined)

Effective Date: 2 March 2026
Supplier: Rokhar (“Supplier”)
Buyer/Customer: [Insert Legal Name] (“Buyer”)

1. Scope of Agreement

This Agreement governs:

Wholesale and bulk supply transactions
U.S. import-compliant sales
International export transactions
Retail direct-to-consumer sales (where applicable)

Product details, quantities, pricing, and delivery terms shall be defined in Purchase Orders (PO), Proforma Invoices (PI), Commercial Invoices, or Retail Confirmations.

2. Product Description & Natural Characteristics

Buyer acknowledges:

Himalayan rock salt is a natural mineral product.
Variations in color, crystal size, density, and mineral composition may occur.
Minor cosmetic variations do not constitute defects.

Specifications and tolerances are defined per SKU and may be provided upon request.

3. Orders & Acceptance

All orders must be submitted in writing.
Orders are subject to Supplier confirmation.
Minimum Order Quantities (MOQs) apply for wholesale/export orders.
Retail purchases are confirmed upon payment processing.

Supplier reserves the right to reject or limit orders.

4. Pricing & Currency

Prices are stated in [USD / Insert Currency].
Quotes remain valid for [Insert #] days unless otherwise stated.
Prices exclude shipping, insurance, duties, customs fees, taxes, and port charges unless specified.

Retail pricing includes applicable taxes where legally required.

5. Payment Terms

Wholesale / Export:

Advance Payment (T/T)
Irrevocable Letter of Credit
Net Terms (subject to approval)

Retail:

Full payment required at checkout.

Late payments may result in suspension of future shipments.

6. Delivery & Incoterms (International & Wholesale)

Shipments shall follow agreed Incoterms (latest ICC version) such as:

Risk transfers according to the selected Incoterm.

Delivery timelines are estimates only and not guarantees.

7. U.S. Import Compliance (If Destination is United States)

Buyer agrees:

To act as Importer of Record (IOR), unless otherwise agreed in writing.
To ensure compliance with U.S. Customs and Border Protection (CBP) regulations.
To comply with FDA requirements for food-grade products (if applicable).
To manage HTS classification, duties, and customs clearance.

Supplier will provide available documentation upon request, including:

Commercial Invoice
Packing List
Certificate of Origin
Bill of Lading
COA (Certificate of Analysis), if available
MSDS, if applicable

Supplier does not guarantee admissibility under U.S. import law; compliance responsibility rests with Buyer.

8. International Export Compliance

Buyer is responsible for:

Compliance with local import regulations
Food safety or labeling standards in destination country
Tariff classification and customs duties

Supplier complies with applicable export control laws in its operating jurisdiction.

Neither party shall engage in transactions violating international sanctions laws.

9. Inspection & Claims

Buyer must inspect goods within:

5 business days (wholesale/export)
3 business days (retail delivery damage claims)

Claims must include:

Photographic evidence
Batch reference
Detailed description

Failure to notify within the stated period constitutes acceptance.

Remedies are limited to replacement, credit, or refund at Supplier’s discretion.

10. Returns

Wholesale & Export:

Returns require prior written authorization.
Freight costs for returns are Buyer’s responsibility unless defect confirmed.

Retail:

Returns accepted only for damaged or defective goods.
Opened consumable goods are non-returnable unless defective.

11. Regulatory & Food Safety Disclaimer

Rokhar does not make medical claims.

Buyer is responsible for:

Nutritional labeling
FDA or equivalent regulatory compliance
Local packaging requirements

Products are sold as natural mineral salt products only.

12. Intellectual Property

All Rokhar trademarks, branding, designs, and materials remain property of Supplier.

Private label or white label arrangements require a separate written agreement.

Unauthorized reproduction is prohibited.

13. Limitation of Liability

To the maximum extent permitted by law:

Supplier shall not be liable for indirect, incidental, or consequential damages.
Total liability shall not exceed the value of the specific shipment or order in dispute.

Supplier is not liable for:

Customs holds
Regulatory seizure
Port delays
Carrier damage (if risk transferred per Incoterms)

14. Force Majeure

Neither party shall be liable for delays or failure due to:

Natural disasters
War or civil unrest
Government restrictions
Port congestion
Carrier disruptions
Pandemic events
Acts beyond reasonable control

15. Term & Termination

This Agreement remains in effect until terminated.

Either party may terminate for:

Material breach
Insolvency
Persistent payment default

Outstanding balances remain payable.

16. Governing Law & Dispute Resolution

This Agreement shall be governed by the laws of:

Pennsylvania, United States of America

Disputes shall be resolved through:

Binding arbitration, or
Courts of competent jurisdiction in the governing jurisdiction.

17. Retail Consumer Terms (Direct Sales Only)

For direct-to-consumer purchases:

Products are sold “as is” subject to applicable consumer protection laws.
Delivery times are estimates.
Customer is responsible for providing accurate shipping details.

Supplier is not responsible for lost shipments due to incorrect addresses.

18. Entire Agreement

This document constitutes the entire agreement between parties unless supplemented by:

Purchase Orders
Proforma Invoices
Distributor Agreements
Private Label Contracts

Written amendments are required for modifications.